Privacy Policy

Last Updated: June 6, 2026

Welcome to Qingmo Jiuzhou (“we”, “our”, “us”). We respect your privacy and are committed to protecting your personal data. This Privacy Policy explains how we collect, use, store, and protect your information when you visit or make a purchase from our website.

By using our website, you agree to the terms of this Privacy Policy.

1. Who We Are

We are Qingmo Jiuzhou, a brand dedicated to preserving and sharing Chinese intangible cultural heritage, specializing in handcrafted bamboo weaving art and traditional cultural crafts.

2. Information We Collect

We collect different types of information to provide and improve our services.

2.1 Information You Provide to Us

When you place an order or contact us, we may collect:

Full name
Shipping and billing address
Phone number
Email address
Order details
Payment information (processed securely by third-party payment providers)

2.2 Information Collected Automatically

When you browse our website, we may automatically collect:

IP address
Browser type and version
Device information
Pages visited and time spent
Cookies and tracking technologies
Referring website or source

3. How We Use Your Information

We use your information to:

Process and fulfill your orders
Provide customer support
Send order confirmations and updates
Improve website performance and user experience
Prevent fraud and ensure security
Conduct analytics and performance monitoring
Send marketing emails (only with your consent)

4. Cookies

We use cookies to enhance your browsing experience.

Cookies help us:

Remember your preferences
Maintain shopping cart functionality
Analyze website traffic
Improve content and product recommendations

You may disable cookies in your browser settings, but some features may not function properly.

5. Third-Party Services

We may use trusted third-party services, including:

Payment processors (e.g., PayPal, Stripe)
Analytics tools (e.g., Google Analytics)
Email marketing platforms
Hosting and content delivery networks (CDN)

These third parties have their own privacy policies governing how they use your data.

6. Information Sharing

We do not sell, rent, or trade your personal information.

We may share your data only in the following cases:

To complete order fulfillment (logistics providers, payment gateways)
When required by law or government authorities
To prevent fraud or security issues
With your explicit consent

7. Data Security

We take reasonable technical and organizational measures to protect your personal data, including:

SSL encryption for secure data transmission
Secure server infrastructure
Access control and authorization restrictions
Regular security monitoring and backups

However, no online transmission method is 100% secure.

8. Your Rights

Depending on your location (including GDPR compliance), you may have the right to:

Access your personal data
Correct inaccurate information
Request deletion of your data
Restrict or object to data processing
Request data portability
Withdraw consent for marketing communications

To exercise your rights, please contact us using the details below.

9. Data Retention

We retain your personal data only as long as necessary to:

Fulfill order and customer service requirements
Comply with legal, tax, and accounting obligations
Maintain business records
Manage marketing preferences (until you unsubscribe)

10. Children’s Privacy

Our website is not intended for individuals under the age of 13. We do not knowingly collect personal data from children. If we become aware of such data, we will delete it immediately.

11. Third-Party Links

Our website may contain links to external websites. We are not responsible for the privacy practices or content of those third-party websites.

12. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated “Last Updated” date.

We encourage you to review this page periodically.